Volunteer Educator Training Curriculum

Project Milk Carton - Train the Trainer Program

Version 1.0 January 2026 Est. Time: 8-12 hours

Table of Contents

Overview & Getting Started

This curriculum is designed for educators who will train volunteers on using Project Milk Carton's ARIA intelligence platform. The goal is to create a "train the trainer" program where educators can learn the system and then effectively teach others.

Target Audience

Educators, trainers, volunteer coordinators

Prerequisites

Basic computer literacy, commitment to child safety mission

Learning Outcomes

By completing this curriculum, you will be able to:

  • Explain PMC's mission and how ARIA supports child safety
  • Navigate ARIA's interface and core features
  • Understand OSINT concepts and ethical boundaries
  • Apply legal guidelines for volunteer research
  • Use ARIA to generate reports and search databases
  • Teach these skills effectively to new volunteers

What Volunteers CAN Do

  • Search public databases
  • Generate state welfare reports
  • Create missing children awareness posters
  • Review published OPUS investigation reports
  • Share PMC content on social media
  • Report suspicious information to authorities

What Volunteers CANNOT Do

  • Conduct independent investigations
  • Access non-public information
  • Contact suspects or persons of interest
  • Make accusations without evidence
  • Bypass legal processes
  • Share victim identifying information publicly

Module 1: Mission & System Overview

Lesson 1.1: The Missing Children Crisis in America

Learning Objectives

  • Explain the scope of the missing children problem
  • Identify different categories of missing children
  • Understand why current systems are failing
  • Articulate the need for technology-assisted solutions

The Numbers That Matter

StatisticNumber
Children reported missing annually~460,000
Children in NCMEC database (active cases)~1,900+
Children who go missing from foster care~20,000+ annually
Runaways who are victims of sex trafficking1 in 6

Key Point: A child goes missing in America approximately every 40 seconds.

Categories of Missing Children

CategoryAnnual CountDescription
Family Abductions~200,000Custody disputes, taken by family member
Runaways~300,000Leave voluntarily, often escaping abuse
Nonfamily Abductions~58,000Stranger abductions - most dangerous
Missing from Care~20,000+Foster care runaways, institutional failures

Why Current Systems Are Failing

  • Fragmented Data: No unified national database, poor state communication
  • Underfunded Agencies: CPS workers handle 50-100+ cases each
  • Delayed Responses: AMBER Alert criteria too restrictive
  • Systemic Failures: Children "age out" of the system

The 72-Hour Window

Research shows that the first 72 hours after a child goes missing are critical. After this period, recovery rates drop significantly, trafficking risk increases, and the trail goes cold.

Lesson 1.2: Project Milk Carton's Mission

The Origin of the Milk Carton Campaign

In 1984, after the tragic abductions of Etan Patz and Adam Walsh, Anderson Erickson Dairy launched a groundbreaking idea: printing missing children's photos on milk cartons. Every household had milk, families saw cartons daily at breakfast, and children themselves would see the photos.

PMC's Mission Statement

Project Milk Carton is a 501(c)(3) nonprofit organization dedicated to:

  1. Raising Awareness - Ensuring missing children are seen by as many people as possible
  2. Demanding Accountability - Holding government agencies responsible for failures
  3. Providing Intelligence - Giving advocates the data they need
  4. Empowering Communities - Enabling ordinary people to participate

Core Programs & Initiatives

ProgramDescription
Milk Carton PostersDigital posters for missing children, shareable on social media
State ReportsComprehensive analysis of every state's CPS system
OPUS InvestigationsDeep investigations into systemic failures
Volunteer NetworkTrained advocates in every state
GuardiansWatch WebsiteCentral hub for all PMC resources

Lesson 1.3: The ARIA Platform Overview

ARIA = Autonomous Research Intelligence Agent

ARIA is PMC's AI-powered research assistant that makes complex child welfare data accessible to everyone. Think of it as a librarian who has read and memorized millions of documents about child safety, government agencies, nonprofit organizations, and missing children.

What ARIA Can Access

DatabaseRecordsWhat It Contains
Missing Children1,905Names, photos, locations, contacts
IRS Business Master File1.28M+All registered nonprofits
Form 990s1.28M+Nonprofit financial statements
FEC Contributions213M+Campaign donation records
Federal Awards1M+Government grants and contracts
Court Cases138K+Legal cases and precedents

Access Levels

LevelWhoFeatures
Level 1: Public/VolunteerEveryoneState reports, missing children search, milk carton posters
Level 2: Trained EducatorsThis curriculumAll Level 1 + published OPUS reports, training materials
Level 3: ProfessionalPaid subscribersOPUS investigations, priority support
Level 4: GOD_MODEStaff onlyFull OSINT tools, database editing

Lesson 1.4: How Volunteers Make a Difference

The "Multiplier Effect"

PMC trains 1 educator
    └── Educator trains 10 volunteers
            └── Each volunteer reaches 500 people
                    └── Total reach: 5,000 people from 1 training

PMC trains 100 educators
    └── Total reach: 500,000 people

Volunteer Roles

RoleWhat You DoImpact
Awareness AmplifiersShare posters, distribute flyersEach share reaches 200-500 people
Community EducatorsPresent at schools, churchesCreate lasting awareness
Information GatherersShare reports with officialsBring data to decision-makers
Support NetworkConnect families with resourcesEnsure no one feels alone

Module 1 Key Takeaways

  • 460,000 children are reported missing annually in the US
  • PMC revives the milk carton concept for the digital age
  • ARIA makes child welfare data accessible to everyone
  • Volunteers multiply PMC's reach exponentially

Module 2: ARIA Basics for Educators

Lesson 2.1: Accessing ARIA

Option 1: Telegram (Recommended)

  1. Download Telegram from App Store or Google Play
  2. Create an account with your phone number
  3. Search for: @PMC_ARIA_Bot
  4. Tap "Start" to begin
  5. Type Hello to verify connection

Option 2: Discord

  1. Go to discord.com
  2. Join PMC Server: discord.gg/projectmilkcarton
  3. Navigate to the #aria-bot channel
  4. Type your questions directly

Understanding ARIA's Responses

SymbolMeaning
Confirmed/verified information
⚠️Important warning or note
📊Statistical data
📋List or report
🔗Link to external resource

Lesson 2.2: AI-Assisted Research

The SPECIFIC Framework for Better Queries

  • S - State or Scope (be geographically specific)
  • P - Purpose (what do you want to do with this info?)
  • E - Exact terms (use proper terminology)
  • C - Context (provide relevant background)
  • I - Information type (statistics, procedures, contacts?)
  • F - Format (report, list, summary?)
  • I - Intent (awareness, education, reporting?)
  • C - Clarification (ask for clarification if needed)

Good vs. Vague Queries

Vague QueryBetter Query
"Tell me about child abuse""What are the mandatory reporting requirements for teachers in Texas?"
"Missing kids in my state""How many children are missing from Florida, and what is the breakdown by category?"
"CPS stuff""Generate a summary of California's CPS investigation process, including timelines"

Lesson 2.3: State Reports & Child Welfare Data

Generating a State Report

Generate a child welfare report for [STATE]

What a State Report Contains

SectionWhat It Tells You
Basic InformationAgency name, website, hotline
Mandatory ReportingWho must report, penalties
Legal DefinitionsHow your state defines abuse/neglect
StatisticsChildren in foster care, substantiation rate
FundingFederal dollars received
Process OverviewCPS investigation steps

Key Metrics to Understand

MetricWhat It MeansTypical Range
Substantiation Rate% of reports confirmed as abuse20-40%
Reunification Rate% of kids returned to parents40-60%
Time in CareAverage months in foster careLower is better if safe
CaseloadCases per worker12-15 recommended; >25 concerning

Lesson 2.4: Missing Children Database Searches

Search Commands

By State: Search for missing children in Texas
By City:  Search for missing children from Houston
By Name:  Search for missing child named [Name]
By Date:  Search for children missing since January 2024

Categories of Missing Children

CategoryDefinitionHandling
Family AbductionTaken by family member (custody disputes)Often cross-state; contact info critical
Endangered RunawayLeft voluntarily but at significant riskRequires sensitive approach
Nonfamily AbductionTaken by someone not relatedHighest urgency; time-critical
Missing from CareFoster care runawaysInstitutional failures

DO

  • Share official posters (use the poster link)
  • Include the correct contact information
  • Post in geographically relevant communities
  • Update when cases are resolved

DON'T

  • Create your own posters with different info
  • Speculate about circumstances
  • Contact the family directly
  • Assume you know more than the official record

Lesson 2.5: Generating Milk Carton Posters

Commands

Create a milk carton poster for [CHILD NAME]
Generate a missing child poster for [CHILD NAME] from [STATE]

Sharing Best Practices

PlatformBest Practice
FacebookShare to local community groups, tag location
Twitter/XUse hashtags: #MissingChild #AmberAlert #[StateName]
InstagramPost as image (not story), include contact info in caption
NextDoorHighly effective for local awareness

When a Child is Found

  • Stop sharing the poster immediately
  • Delete active posts if possible
  • Remove physical posters you've placed
  • Celebrate appropriately: "Great news - [Child] has been found safely"

Module 2 Key Takeaways

  • ARIA is accessible via Telegram or Discord
  • Use the SPECIFIC framework for better queries
  • State reports provide comprehensive overview of child welfare systems
  • Always use official posters and contact information
  • Remove shared content when children are found

Module 3: Introduction to OSINT

Lesson 3.1: What is OSINT?

OSINT = Open Source INTelligence

Definition: The collection and analysis of information from publicly available sources to produce actionable intelligence.

What OSINT IS vs. IS NOT

IS OSINTIS NOT OSINT
Searching public recordsHacking into systems
Viewing public social mediaAccessing private accounts
Watching public broadcastsWiretapping or surveillance
Reading public filingsStealing documents
Research under your own identityImpersonation or deception

OSINT vs. Investigation

OSINT (Volunteers Can Do)Investigation (Professionals Only)
Search public databasesFollow subjects
Read publicly posted contentInterview witnesses
Aggregate public informationObtain non-public records
Raise awareness based on public factsMake conclusions about guilt

The LEGAL Framework

  • Legal: Only use legal methods and sources
  • Ethical: Consider impact of your actions
  • Grounded: Base conclusions on facts, not speculation
  • Appropriate: Stay within volunteer scope
  • Limited: Know when to stop and hand off

Lesson 3.2: Public vs. Private Information

The Traffic Light System

GREEN LIGHT - Safe to Use

  • Government public records
  • Published news and official statements
  • Content explicitly marked public
  • Official organization websites
  • Data from PMC's databases

YELLOW LIGHT - Proceed with Caution

  • Social media (verify it's truly public)
  • Information about minors (extra care)
  • Data from third-party aggregators
  • Information that could identify victims

RED LIGHT - Do Not Use

  • Anything requiring login credentials you don't own
  • Private messages or communications
  • Information someone asked to be removed
  • Sealed or restricted records
  • Medical, school, or financial records

Privacy Laws You Should Know

LawWhat It ProtectsWhat It Means For You
COPPAChildren under 13 onlineDon't collect personal info from children
HIPAAHealth informationMedical records are always off-limits
FERPAStudent recordsDon't contact schools for student info

Module 3 Key Takeaways

  • OSINT = intelligence from publicly available sources
  • OSINT informs; investigation pursues
  • Use the traffic light system: green (safe), yellow (caution), red (stop)
  • Extra care is required with any information involving children
  • When in doubt, treat it as private

Module 4: Legal & Ethical Guidelines

Lesson 4.1: Legal Boundaries for Volunteers

The Stakes Are High

Crossing legal lines can result in:

  • Criminal charges against you personally
  • Civil lawsuits from targets of improper investigation
  • Destruction of cases - illegally obtained evidence is inadmissible
  • Harm to children - if perpetrators are tipped off
  • Damage to PMC - loss of credibility

Laws Volunteers Must Know

LawWhat It ProhibitsPenalty
Computer Fraud and Abuse ActAccessing computers without authorizationUp to 10 years federal prison
Wiretapping LawsRecording conversations without consentVaries by state
Anti-Stalking LawsFollowing or surveilling someoneCriminal charges
Harassment LawsRepeated unwanted contactCriminal charges
Defamation LawsFalse statements harming reputationCivil liability

What PMC Volunteers Are Authorized To Do

  • Use ARIA to search public databases
  • Generate and share milk carton posters
  • Create state reports for education
  • Present to community groups
  • Report concerns to authorities
  • Share PMC content on social media
  • Train other volunteers

What PMC Volunteers Are NOT Authorized To Do

  • Investigate individual cases
  • Contact suspects or persons of interest
  • Access non-public ARIA features
  • Represent yourself as PMC staff
  • Make official statements on behalf of PMC
  • Accept money for PMC activities
  • Conduct surveillance of any kind

Lesson 4.2: Mandatory Reporting Obligations

What is Mandatory Reporting?

Laws requiring certain professionals (and in some states, all adults) to report suspected child abuse or neglect to authorities.

Who is a Mandatory Reporter?

ProfessionWhy Included
Teachers & school staffDaily contact with children
Doctors, nurses, medical staffSee physical evidence
Mental health professionalsHear disclosures
Child care workersCare for vulnerable children
Social workersWork with families in crisis
Law enforcementEncounter abuse situations

Universal Reporting States (18 States)

Delaware, Florida, Idaho, Indiana, Kentucky, Maryland, Mississippi, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Oklahoma, Rhode Island, Tennessee, Texas, Utah, Wyoming

In these states: Any adult who suspects abuse must report.

The Standard: "Reasonable Suspicion"

You don't need proof. You don't need certainty. You need information that would lead a reasonable person to believe abuse or neglect may have occurred.

How to Make a Report

  1. Know Your Hotline - ARIA can provide your state's hotline
  2. Provide: Child's name/age/address (if known), nature of suspected abuse, how you came to suspect, your contact information
  3. Call the hotline - Answer questions honestly
  4. Document - Note date, time, confirmation number

Reporter Protections

In all 50 states, mandatory reporters who report in good faith are:

  • Immune from civil liability
  • Immune from criminal liability
  • Protected from retaliation (in many states)

Module 4 Key Takeaways

  • Good intentions don't make illegal actions legal
  • The citizen's role is observe, report, educate - not investigate
  • "Reasonable suspicion" is the standard - not proof
  • Good faith reporters are legally protected
  • When in doubt, stop and ask

Quick Reference Card

Print this and keep with you

ARIA Commands

TaskCommand
State Report"Generate a child welfare report for [STATE]"
Missing Children"Search for missing children in [STATE]"
CPS Hotline"What is the CPS hotline for [STATE]?"
Milk Carton"Create a milk carton poster for [CHILD NAME]"
Mandatory Reporters"Who are mandatory reporters in [STATE]?"

Key Hotlines

ServiceNumber
National Child Abuse Hotline1-800-422-4453
NCMEC (Missing Children)1-800-THE-LOST
National Runaway Safeline1-800-786-2929
Emergency911

PMC Resources

Websiteprojectmilkcarton.org
ARIA Bot@PMC_ARIA_Bot (Telegram)
Volunteer Channelt.me/ProjectMilkCarton
Discorddiscord.gg/projectmilkcarton
Supportsupport@projectmilkcarton.org

Emergency Decision Tree

See something concerning about a child?
            |
            v
Is the child in immediate danger?
     |                |
    YES              NO
     |                |
     v                v
Call 911         Can you identify
immediately      reasonable suspicion?
                      |
                 YES  |  NO
                  |   |   |
                  v   |   v
           Call CPS   |  Document,
           Hotline    |  continue
                      |  monitoring
                      v
               If unsure, call
               CPS anyway - they
               screen reports

Project Milk Carton | 501(c)(3) Nonprofit

Curriculum Version 1.0 | January 2026

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